COVID-19 & The Surgery

All the staff at Abridge Surgery would like to thank our patients for their support during this time!


If you have any of the main symptoms of coronavirus - a high temp, continuous cough, loss of sense of taste or smell please dial 119


Flu vaccination

Patients over 50 who still wish to have the flu vaccine please call us to book your appointment before the end of March. If you have received this elsewhere or do not want this, please inform the surgery.

Smear tests

Please call the surgery to book your appointment

Childhood immunisations

Please call the surgery to book appointments for your children.

Chronic diseases

Chronic diseases such as:- asthma, COPD and Diabetes are still being managed over the telephone where appropriate and face to face where needed. Please contact the surgery to discuss.

We are not currently offering ear irrigation as advised by our CCG. If you are in any pain or discomfort do make an appointment with the Doctor to discuss.


It is important that our patients do see medical advice if they are concerned.

If you are unable to make an appointment directly when the surgery is closed, contact NHS 111 and call 999 with any medical emergency like breathing problems or chest pain or signs of a stroke or sepsis.

Important Patient Information

  • We will now be triaging all appointments when you call to make an appointment.
  • Please do not come into the surgery to post your repeat prescription.
  • Please use the box outside the surgery (which is emptied regularly).
  • We will not now be printing prescriptions at the surgery.
  • If you do not already have a nominated pharmacy please telephone the surgery to arrange this.

If you are needing a self isolation note for your employer please click here to download a letter you can complete.

Important Patient Information: Non-Covid emergencies

  • Please don’t ignore medical emergencies.
  • The surgery is still open for telephone and video consultations with both the GPs and nurse.
  • Any patients with chronic diseases, contact the surgery to book an appointment
  • We are still giving baby and children’s immunisations – contact the surgery to book an appointment

Click here for details of other services available to provide help and support to carers and vulnerable people within the community

Our staff

As our surgery door remains closed during this time, please respect our staff and do not bang on the front door.  The staff will have seen you and ask that you telephone the surgery either when you arrive for an appointment or if you wish to speak to a member of our team. Please be patient - as you can imagine, the phones are constantly busy and we will of course endeavour to answer your call as soon as is possible.

Please do not ask our staff to carry out any surgery-related issues out of surgery time or out of their working environment.  Some of our staff do live in the village and we would ask you to respect their private time whilst they are not at work.

Thank you again to our patients for your many words of support during this time.  It is very comforting and they are very much appreciated by our staff.

Abridge Surgery have been awarded the COVID-19 Secure Assessment Certificate by the Infection Prevention Control Team at Hertfordshire and West Essex CCGs.

This evidences that the surgery has implemented measures to reduce the risk of transmission of COVID-19 and to provide a safe environment for both staff and patients alike.

Please click here to view the certificate (PDF, 447KB)

 

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