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Appointments

Appointments can be booked daily from 8.00am. 

Our telephone lines open at 8.00am for booking on the day appointments. You can book appointments for the morning 8.00am on that day and in the afternoon, from 2pm on that day.  

All our consultations are by appointment at the surgery.  To ensure that you are seen by the most appropriate member of the surgery team, the receptionist will ask you for information that is essential for booking your appointment. They receptionist will ask you to give them a summary of the reason you are calling. They may ask whether this is a new or on-going problem. 

This information is to direct you to an appropriate appointment or call from our team. It is essential that you co-operate with the receptionists and understand that it may be more appropriate for a nurse, healthcare assistant, clinical pharmacist, social prescsriber or first contact practitioner to speak to you.  

It is NOT always essential to be seen by a doctor.  

The receptionists are all bound by strict rules of confidentiality. 

We understand that sometimes you may not be able to make an appointment that you booked or you may need to re-schedule. 

If you cannot keep your appointment please inform us as soon as possible so it may be offered to another patient.  

You must inform the surgery if you change your contact telephone numbers - your home and mobile.

Please remember one appointment per person.

Please Note: If you are running late for your appointment please phone the surgery to let them know. If you arrive more than 10 minutes after your appointment you may be asked to re-book or be seen at the end of the surgery at the Doctor's discretion.

Unfortunately, any patient who arrives 10 minutes late won’t be seen that day and will have to re-book

GP Appointment Times

Consultations with the doctors are available during the following times:

Monday 9.00am – 11.00am 4.00 – 5.50pm
Tuesday 9.00am – 11.00am 4.00 – 5.50pm
Wednesday 9.00am – 11.30am Closed
Thursday 9.00am – 11.00am 4.00 – 5.50pm
Friday 9.00am – 11.00am 3.30 – 5.30pm

PLEASE NOTE:

Dr Colvin and Dr Isinkaye work at the surgery all day on a Monday, Tuesday and Thursday.

Dr Dannhauser  works at the surgery on a Wednesday morning and Friday afternoon

Dr Parkeh works at the surgery all day on a Friday

Appointment Times (Practice Nurses)

We have two Practice Nurses and a Health Care Assistant who are available by appointment at the following times:

Monday 8.00am – 1.30pm
(Practice Nurse)
2.00pm - 6.00pm
(Health Care Assistant)
Tuesday 9.00am – 1.00pm
(Practice Nurse)
 
Wednesday 8.30am – 12.00pm
(Practice Nurse)
 
Thursday   12.00pm – 5.30pm
(Practice Nurse)
Friday 9.00am – 1.00pm
(Health Care Assistant)
 

APPOINTMENT CONFIRMATIONS

We are able to confirm your appointment by text message.

Please can you confirm with reception that we have your correct mobile number and you will receive a text message on booking your appointment.

If you do not wish to receive text messages, please also let reception know.

Online Appointments

  • You are able to book appointments using our online system
  • You will need to come to the surgery with photo id to obtain your login details.
  • Click the link to log into systmonline
  • Follow the instructions online

WEEKDAY EVENING AND WEEKEND APPOINTMENTS AVAILABLE

Patients can see a GP or another healthcare professional on weekday evenings and weekends. The services below offer additional, pre-booked appointments at convenient times to suit your needs

These appointments must be booked through Abridge Surgery and are limited. A GP, Practice Nurse and HCA are available.

To book an evening or weekend appointment, contact us in the usual way.  We will book an appointment at a local treatment centre - through our booking system - and ask permission to access your medical records.

We will provide you with a date, time and location for your appointment.

Extended Access (HUC)

To find out more about this service including the treatment centres, please visit the HUC website.

If you have booked an evening or weekend appointment in West Essex via the surgery and need to cancel or change it, please ring NHS111 and select option 3.

Extended Hours (Primary Care Networks - Stellar Healthcare)

To find out more about this service including the treatment centres, please visit the Stellar Healthcare website.

If you have booked an evening or weekend appointment in West Essex via the surgery and need to cancel or change it, please ring 0300 3037300.

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